Last Updated: July 18, 2025

At Fantom House LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information through our website and communication channels, including email and SMS.

1. Information We Collect

We may collect and store the following personal information:

• Your name, email address, and phone number

• Message content and communication preferences

• Any other information you voluntarily provide through forms or messages

2. How We Use Your Information

We use your information to:

• Communicate with you regarding our services

• Send transactional and promotional messages via email or SMS

• Respond to inquiries or support requests

• Improve our services, marketing, and user experience

• Comply with legal obligations

3. SMS and Email Communications

By providing your phone number and opting in, you consent to receive recurring SMS messages from Fantom House LLC. These messages may include promotional offers, service updates, and important alerts.

• Message frequency may vary

• Standard message and data rates may apply

• Consent is not a condition of purchase

• You may opt out at any time by replying STOP to any SMS or by clicking the unsubscribe link in email messages

• For help, reply HELP or contact us at: info@fantomhouse.com

We may share your mobile number and related data with third-party messaging providers solely to deliver SMS communications on our behalf.

4. Sharing Your Information

We do not sell your personal information. We may share your data only with:

• Trusted service providers (e.g., hosting, email, SMS vendors)

• Government authorities when legally required

• Internal teams for operations and compliance

5. Data Security

We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access or update your personal data

• Request deletion of your information

• Opt out of SMS or email communications

To exercise any of these rights, please contact us at info@fantomhouse.com

7. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

SMS Terms & Conditions

By providing your mobile number and opting in, you agree to receive SMS messages from Fantom House LLC. These may include:

• Promotional offers

• Appointment reminders or service notifications

• General updates regarding our services

Message frequency varies. Standard message and data rates may apply.

You can opt out at any time by replying STOP to any message. To get help, reply HELP or contact us at info@fantomhouse.com

We respect your privacy and will only use your phone number as described in this Privacy Policy. Your data may be shared with trusted third-party SMS platforms only to enable delivery of messages initiated by us.